Service Engineer (NSW)

We are seeking a Service Engineer with experience working in electron optics and analytical instruments industry.

You will be required to provide high level of technical support to our customers. This is a full – time permanent role based in Frenches Forest. Travel is required.

The key responsibilities and duties of the role:

• Perform installations, maintenances, repairs and user training as assigned by the Service Manager
• Provide technical support to customers either by phone, email or onsite.
• Provide training to customers on the use of instruments.
• Maintain service-related files (i.e., service reports, test results, packing slips)
• Update information in the database as required.
• Report service issues encountered in the field.
• Provide a report when service is completed.
• Assist in the promotion of our products.
• Other ad-hoc duties as requested.

In order to be considered for this role you will have the following key attributes, skills and strengths:

• Similar experience will be highly regarded.
• Degree in Electronic Engineering/Physics or Mechanical Engineering preferred.
• Excellent interpersonal and strong communication skills
• Have a high attention to detail.
• An exceptional organizational and planning skills
• To be self-motivated and can work well within a fast-paced environment.
• Travel interstate and overseas is required for customer visits.
• Must have a driver’s license.

Please register your interest in this role by forwarding your resume to 

Please note only applicants shortlisted for this role will be contacted. Your application will be treated with strict confidentiality.

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